FAQs
How can I purchase a gift voucher?
- To purchase a gift voucher online, please click here and complete the order form. Denominations from 100 AED to 1000 AED are available.
Can you deliver gift vouchers?
- Yes, we can courier delivery gift vouchers across the UAE for a small fee of 25dhs. The recipent’s & sender’s name, plus short message can be handwritten and will be delivered in a beautiful gift envelope tied with ribbon. Alternatively we can email the voucher at no extra charge.
Do you have online gift vouchers?
- To purchase a gift voucher online, please click here and let us know how much you would like to purchase and the details of the recipient. Once we receive your form you will receive a payment link the same day (between 10am and 5pm). We will then arrange for a gift voucher to be delivered or an voucher code emailed to the recipient.
Can I redeem the gift voucher in your boutiques?
- Yes, the gift voucher can be redeemed in our both Town Centre Jumeirah Mall, Dubai and Abu Dhabi Mall boutiques.
Can I redeem a gift voucher or voucher code online.
- To redeem a voucher without visiting one of our boutiques please contact [email protected], with details of the items you wish to purchase. We will then assist you in using the voucher online.
How long are gift vouchers valid for?
- The credit on a gift voucher is valid for 12 months from the date of purchase.
Can I exchange my gift voucher for cash?
- The gift voucher cannot be exchanged in full or part for cash. Any returns made for items purchased with a gift voucher will receive a store credit.